Refund policy

🔄 Return & Refund Policy

 

Thank you for shopping with me We want you to feel confident with your purchase. If you are not completely satisfied, we’re here to help.

📅 Returns

We offer a [14 or 30]-day return policy, which means you have [14/30] days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • Proof of purchase is required

We reserve the right to refuse returns that do not meet these conditions.

📦 How to Start a Return

To initiate a return, please contact us at:
📧 [Your Support Email]

Please do not send items back without contacting us first.

Customers are responsible for return shipping costs unless the product arrived damaged or defective.

💳 Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for processing

  • Your bank or payment provider may require additional time to post the refund

Shipping costs are non-refundable unless the return is due to our error.

❌ Non-Returnable Items

The following items cannot be returned:

  • Used products

  • Gift cards (if applicable)

  • Final sale or clearance items

🚚 Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue. We will resolve the issue as quickly as possible.

🌍 International Returns

Customers are responsible for any return shipping fees, customs duties, or import taxes associated with returning international orders.